Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to processing and delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order has been shipped, you will receive a confirmation message with tracking information where available.
Shipping Time
Delivery times may vary depending on your location:
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Local/ Domestic Orders: 3–7 business days
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International Orders: 7–15 business days
Please note that delivery times are estimates and may be affected by courier delays, weather, public holidays, customs, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order details.
From time to time, we may offer free shipping promotions. Any applicable offer will be displayed on our website or at checkout.
Tracking Your Order
If tracking information is available for your order, it will be provided to you after your order has been dispatched.
Please allow up to 48 hours for tracking information to become active in the courier's system.
Incorrect or Incomplete Address
Please make sure that your shipping address, phone number, and other delivery information are correct before placing your order.
If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply for reshipping the order.
Delayed or Lost Orders
While we work with reliable shipping partners, we cannot guarantee exact delivery dates.
If your order is significantly delayed or appears to be lost, please contact us and we will work with the shipping carrier to investigate the issue.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photos of the package and the damaged item. We will review the issue and assist you according to our return/refund policy.
International Orders
International customers may be responsible for customs duties, taxes, or other fees imposed by their country's authorities. These charges are not included in the product or shipping price unless specifically stated.
Contact Us
If you have any questions about your order or shipping, please contact us:
Email: [ redsnake3910@gmail.com]
Phone/WhatsApp: [03391313311]
We are happy to help!